Getting Help In Person
Maryland Department of Labor’s Unemployment Insurance
Maryland workers affected by the bridge collapse and closure can call the dedicated unemployment insurance hotline Monday through Friday from 8 a.m. to 5 p.m and Saturday from 8 a.m. to noon at 667-930-5989 for help in filing unemployment insurance claims.
Unemployment Insurance (UI) Mobile Office
Steamship Trade Association
1901 Portal Street
Baltimore, MD 21224
Hours of Operation
Monday – Friday, 8:30 a.m. to 4:30 p.m.
Maryland American Job Centers
Maryland has 34 American Job Centers statewide to allow workers to file for UI benefits in person, as well as take advantage of programs designed to support workers in finding new employment.
There are several sites in Anne Arundel County, Baltimore County, and Baltimore City, please find the center closest to you here. The Eastpoint American Job Center in Baltimore County is closest in proximity to the Port’s Dundalk terminals and has enhanced UI staff to assist with specific questions for workers affected by the Key Bridge closure.
On-site services at each American Job Centers include:
- Job search assistance
- Career exploration
- Training referrals
- Resume help
- Computer and printer access
Maryland Department of Labor Rapid Response Team
Maryland’s Rapid Response team can provide technical assistance to workers or businesses in order to take advantage of Maryland’s Business Services representatives. This team helps coordinate workforce programs, ensuring that businesses can work to plan for and respond to potential layoffs in order to minimize their impact on workers and businesses.
Programs Reserved for Baltimore City Resident and Businesses
Baltimore City Mayor’s Office of Economic Development (MOED) Services for Businesses
MOED's Employer Services team can help businesses strategize layoff aversion and furlough support, outplacement career fairs, hiring strategies, and accessing economic recovery support. To connect with MOED's business support services, email business2@baltimorecity.gov.
Baltimore City Mayor’s Office of Economic Development (MOED) Services for Workers
Stop by an MOED job center
We’ll connect jobseekers to background friendly jobs, no-cost career training and more with no appointment needed. See all of our locations at bit.ly/bmorecenters.
Request Virtual Assistance
Can’t make it to a center? No problem! Fill out our virtual assistance form and we’ll reach out within 48 hours.
Apply to open jobs on our Now Hiring Job Board
Check out open roles we are currently filling. Salaries and contact information are included.
To connect with MOED's team, jobseekers can also email keybridge.jobsupport@baltimorecity.gov
Programs Reserved for Anne Arundel County Residents and Businesses
Anne Arundel County’s Workforce Development Corporation (AAWDC) Services for Workers
Residents of Anne Arundel County who were affected by the Key Bridge collapse and closure may visit AAWDC’s website for connection to temporary employment and additional support services or receive services in person the following location:
Anne Arundel County Career Center
6013 Global Way
Linthicum, MD 21090
Hours of Operation:
Monday – Friday, 8 a.m. to 4 p.m.
Phone: 410-424-3240
Email: careercenter@aawdc.org